Office of the Service Director

"The residents of New Philadelphia are the most important people to enter our office; in person, by telephone or by mail: our work begins and ends with the residents of New Philadelphia. They are not dependent on us, on the contrary, we are dependent on them. We are measured by how well we serve them!"

                                   -Ron McAbier

Service Director's Office
150 East High Ave., Suite 200
Phone: (330)-364-4491 X275
Fax: (330)- 339-3823
Hours: M-F, 8:00am - 4:30pm

The Service Director's Office is responsible for planning, zoning, construction, and maintenance within the city.
It is also responsible for issuing permits and licenses. Building permits are available online or at our office.
Please feel free to contact us with any questions.
Building Permit Information